Public Adjusting News

Frozen Pipes Are Winter’s Biggest Threat—Make Sure You’re Prepared

December 4, 2025
Written by:
Seltser & Goldstein Public Adjusters

As New England heads into the coldest months of the year, frozen pipes become one of the most damaging and costly risks for both homeowners and commercial property owners. Sudden drops in temperature, aging infrastructure, and insufficient insulation create the perfect environment for burst pipes, leading to severe water damage, business interruption, and complex insurance claims. Understanding how to prevent these events—and what to do when they happen—is critical for winter preparedness.

The Rising Threat of Frozen Pipes

Frozen pipes are one of the leading causes of property damage during winter. When water freezes and expands, it can rupture pipe systems and release thousands of gallons of water into walls, ceilings, and mechanical systems. The fallout is extensive: structural damage, ruined equipment, mold growth, and lengthy operational downtime for businesses.

Properties with older heating systems, vacant spaces, or poorly insulated areas face the highest risk. Even a brief power outage can set the stage for pipes to freeze rapidly.

How to Prevent Winter Pipe Damage

The best defense is proactive maintenance and monitoring. Key prevention strategies include:

  • Keeping indoor spaces at a consistent temperature—never below 55°F
  • Insulating exposed pipes in basements, attics, crawl spaces, and exterior walls
  • Allowing faucets to drip during severe cold to maintain water flow
  • Opening cabinet doors to allow warm air to reach pipes
  • Sealing gaps or cracks that allow cold air to penetrate around plumbing
  • Scheduling regular HVAC maintenance to ensure heating systems are reliable

These measures significantly reduce the likelihood of a pipe burst, especially during severe cold snaps.

Fire Risks Still Increase in Winter

While frozen pipes dominate winter losses, fire risks remain elevated due to heating systems, electrical overload, and seasonal activities. Space heater misuse, outdated wiring, chimney buildup, and holiday decorations all contribute to winter fire incidents.

Simple precautions—such as keeping three feet of clearance around heat sources, avoiding extension cords for appliances, and having fireplaces inspected annually—can reduce the chance of a winter fire.

If Damage Occurs, Seltser & Goldstein Is Your Advocate

Whether your building suffers extensive water damage from a burst pipe or fire damage from a heating malfunction, navigating the insurance claim process alone can be overwhelming. Winter losses often require detailed documentation, specialized valuation, and persistent follow-up with the insurer.

Seltser & Goldstein’s licensed public adjusters help property owners by:

  • Reviewing insurance policies to identify coverage, exclusions, and limitations
  • Documenting structural, mechanical, and contents damage
  • Managing all communication and negotiations with the insurance company
  • Building a comprehensive claim that supports a faster and more accurate settlement

Water losses—especially those involving mechanical systems, walls, and long-term moisture exposure—are frequently undervalued by carriers. Seltser ensures nothing is overlooked and that your recovery reflects the true scope of the damage.

Stay Prepared—and Know Who to Call

Winter conditions in New England are unforgiving. Preventative steps can reduce your exposure, but when major damage occurs, expert guidance is essential. Seltser & Goldstein provides the advocacy and experience property owners need to protect their investment and recover fully.

Seltser & Goldstein has a long history as a public adjusting Firm in New England. We made a commitment in 1935 when we opened our doors that our focus would be to educate and represent all our clients to the best of our ability.

SUCCESS STORIES

I had a home claim and Seltser and Goldstein came to me as a highly regarded referral for Insurance Adjusters. Jeff Maciorowski was a field rep who was on a call with me within hours after the accident to set up an appointment and helped us navigate the damage mitigation process and initiating claim. Bob Brown was the adjuster for my claim and he handled it professionally and efficiently. I felt like I had someone who would be fair to all parties involved and his candor and professionalism were above reproach. Seltser and Goldstein are lucky to have both gentlemen. I'll even plug the insurance company for making difficult situations easier to deal with by negotiating in good faith with Bob. 5 stars to Seltser and Goldstein and Jeff and Bob.


David Haley

I met a representative from Seltser and Goldstein in February 23, 2020. That was the day my house was on fire. The Rep was very personable and treated my wife and I with dignity during this tragedy.We engaged their services and it was great from that day on. The Dan Davidson's and Paul Le were outstanding and made this tragedy workable. My wife and I are very happy with the work they did to make working with the Ins. Co a reality would recommend Seltser and Goldstein to any of my friends who are in need of a public adjuster. Thank you for your professional service.


Leslie Lewis

I had the pleasure of working with Jeff Maciorowski, during a recent situation at my home that displaced my family for two months.  When the event occurred, Jeff was very responsive to my call and was at my house immediately to consult us on what potential services and  options would be available to my family.  Jeff was instrumental during the process and managed many of the items required to place my family in alternate housing, while managing the service providers to address  the repairs needed so we can eventually return home.  It was great to have Jeff as a resource during this process and the entire S&G team was remarkable and always there for us with any questions or concerns we had.  I would highly recommend the services provided by S&G, since everyone there was always professional and very responsive during a challenging time.  I am not sure how we would've managed that process without the support from Jeff and the entire S&G team!


Kerrie Coleman

After a tree fell on my house and my insurance company was giving me the run-around for /months/, I contacted Seltser & Goldstein for help. With great thanks to Mr. Robert Brown Jr and Mr. Robert Brown III, I am finally getting the funds to start repairing my home. They have helped to sort out a messy situation and make sure our claim will resolve to make sure -everything- is taken into consideration. I am so grateful for the more senior Mr. Brown's tenacity, and will absolutely recommend these folks to anyone wanting to make sure that every dollar is accounted for on an insurance claim. These folks also get a special grade for fantastic communication skills, never made me feel like I was in the dark. Just spectacular.


Marcus deLemos

Seltser & Goldstein operates in the utmost professional manor and handle each claim as if it was their own family. They do what is right for the individual looking for assistance in navigating a claim through their insurance company. They are able to work on your behalf and settle the appropriate claim in a timely and efficient manor. Jeff Maciorowski was very helpful and knowledgeable in assisting me in a claim that resulted in a fair settlement for all parties. I highly recommend Jeff and Seltser & Goldstein to represent you in any claims that may arise.


John Yannone

This company, specifically  Paul Le provided phenomenal service, from the first phone call they were on point and explained the entire process and guided us through a very stressful situation. Due to a frozen pipe, our house flooded...within 10 hours Paul and his mitigation team were at our house assessing the damage and utilizing their water cleanup equipment. They never left us guessing or questioning our next step. Truly a FIVE STAR experience! We were lucky to have such a fine company in our corner.


Chris Monfreda

I highly recommend Seltser & Goldstein Public Adjuster - in particular, kudos to Mr. Paul Le. As a homeowner experiencing for the first time, a fire damage to the property by one of the tenants, there were so many unknowns and anxieties related to the insurance & subsequent rehabilitation processes. Seeking the assistance from a Public Adjuster such as Seltser & Goldstein was definitely a good decision. What made it truly exceptional, was the unparalleled customer service provided by Mr. Paul Le in Seltser & Goldstein, which had given me assurances and good pieces of mind on several occasions, wading through and learning the labyrinth processes to get my property on track. Special Thanks also go to the team, especially TJ, Francisco, and Tanya, in easing me a smooth process out of such a complex situation, had I ended up to navigate the processes on my own.


Ariya Akthakul

Hiring Seltser & Goldstein is the best decision I ever made. I tried to handle my claim on my own after a pipe burst and ruined a lot of my personal items in my home, but the insurance company was unreasonable. Kyrie handled my contents claim and she took the time to sit down and explain everything to me and the settlement she got me exceeded expectations.


Catherine Fowler

I suffered a house fire in 2020. Going through something like this is absolutely awful, especially when you start thinking of the things you lost. Josh made me worry free after meeting with him and he literally took care of everything, even things you would never think of. He managed everything flawlessly. I can express enough how awesome this guy is. If you're looking for a public adjuster that's going to do his absolute best, look no further.


John Baldi

My husband & i had to deal with our house having a major fire that destroyed most of the entire house. Gary & Kyrie were the most helpful insurance adjustors we could have ever asked for! They fought for US and explained everything the whole way through.  Seriously went way way over expectation and 100% of the time responded immediately.  Even when we were crazed and so stressed they did everything for us.  They have been so supportive of getting our Contractor Cathy Crist everything she needs as well. I highly highly recommend Seltser & Goldstein- specifically Gary & Kyrie!!Lisa & Howard Kesselman.


Lisa Kesselman